Jeff Reed, CISSP
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             Address: 1709 SE 123rd Avenue, Vancouver, WA 98683
                           Phone: +1-360-260-2694
                           Cell: +1-408-821-7289
                         E-mail: jreed(at)iamfree.org

Key Skill Summary
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   * Developed and delivered numerous new product and technology training
     classes pertaining to embedded Unix (BSD)
   * Developed and delivered customer-specific DNS (Domain Name System)
     training to Intel Unix infrastructure team
   * Delivered Beginning Unix and Unix System & Network Administration
     courses to customers in Hong Kong, Tokyo and Taipei
   * Developed and delivered many Unix and network technology training
     classes and courses to in-house IT professionals
   * Many years of hands-on experience, as well as training providing a
     solid balance of academic and real-world credibility

Key Accomplishment Summary
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     Technical Training
        o Developed and delivered Unix training classes to in-house IT
          professionals covering a range from Introduction to Unix to
          Advanced Unix System and Network Administration in Data Center
          and Infrastructure Environments.
        o Worked with customer (Intel) to define their training
          requirements, then developed and delivered specific Domain Name
          System (DNS) training to top tier Unix Infrastructure Support
          organization in Chandler, AZ.
        o Updated and delivered Unix Level I, Unix System Administration
          and Unix Network Administration courses. Presented to customer
          audiences in public forum as well as on customer premises
          throughout Asia.
        o Developed and/or delivered various training classes on embedded
          Unix technologies to customers in USA and Asia.

     Systems and Networks
        o Assisted 10 startup Internet Service Provider businesses set up
          business and technical infrastructure
        o Designed and implemented with 3 internal regional data networks
          supporting greater than 10,000 people per region
        o Built and led a team of 7 highly-skilled system, network and
          application professionals supporting data networks, systems and
          network applications infrastructure in data center environment
        o Represented 2000-user organization in several ongoing corporate
          guidance forums
        o Developed a team of 14 operating system, network and network
          application customer support specialists
        o Composed and presented technical seminars in public forums
          throughout the USA, Asia and Pacific Rim
        o Designed, ordered and implemented systems and network
          infrastructures and firewalls for several non-profit
          organizations assisting drug addicts in recovery
        o Providing systems and administrative support to a non-profit
          organization providing humanitarian aid to Asian countries.
        o CISSP (Certified Information Systems Security Professional).
          Current skills equivalent to CCNP and MCSE in related
          disciplines.

     Customer Liaison
        o Management consultant and technical consultant to customers in
          Taiwan R.O.C. and China
        o Developed and presented corporate and technical training in
          public forums throughout Asia / Pac Rim
        o Shaped, implemented and monitored technical support and liaison
          for Asia and Pac Rim
        o Coordinator and facilitator for Site(s) Change Management Forum
             + Oversight of facilities, systems, networks and applications
               changes for 6000-user site & data center
             + Managed all customer communications
             + Business continuity and disaster recovery planning

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Employment History
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     1995 - Present      Business and Systems Consultant (Internet Service
     Providers)
          Provided technical, security and business consulting services to
          Internet Service Provider, Web Service Provider and first tier
          consulting businesses. Performed technical analysis, risk
          assessments, business impact assessments, return on investment
          analysis, relevant technology research/design/deployment,
          system/network/application integration,... Accounts ranged in size
          from a few users to 100,000+ users and 25,000+ hosted web sites.
          Business continuity planning, disaster recovery planning, policy
          development, procedure development, countermeasure deployments,...

     2002 - 2003   Wasabi Systems, Inc.
          Technical Sales Manager Managed USA, Far East Asia / Pacific Rim
          customer technical relationships, processes and support.
          Performed as technical liaison between engineering and customer
          engineering.

     1995 - 2002   Wind River Systems [Berkeley Software Design, Inc.
     (BSDI)]
          BSD/OS World-Wide Sales Manager, Integration of BSD/OS (embedded
          and server products) into World-wide sales and field technical
          organizations (startup only). Provided global field technical
          support. Far East / Pac Rim Technical Accounts Manager. Created
          and presented technical and corporate information seminars
          presented at public forums in Japan, China (PRC) and Pacific Rim.
          Technical consultant to Taiwan R.O.C. and China based companies.
          Managed Far East & Pacific Rim customer pre- and post-sales
          technical support for BSD-based embedded systems development,
          engineering, customer Internet and intranet server and
          application implementations, and customer Internet and intranet
          network implementations. Worked with strategic partners to
          develop and deliver training for large customer accounts.

     1993 - 1995   MCI
          Assistant Senior Manager - Infrastructure Support, Engineering
          Design Centers (7500-user customer base, with personnel in 3
          states). Organization was responsible for network infrastructure
          (100s of interconnected, multi-protocol LANs, MANs, WANs,
          firewalls (including corporate firewall), etc.), servers to
          desktop productivity and support services, telecom trunk to
          desktop and PBXs. Network Design Consultant - Designed and
          documented multi-protocol production network for West & East
          Coast Telecomm Network Management Center (NMC). Led teams to
          design and deploy $1million multi-protocol production networks
          for East & West Coast NMCs. Member of teams providing design,
          deployment and maintenance of production and infrastructure
          networks, systems and applications supporting 7500+ people.
          Developed organization processes and delivered business and
          technical training to support teams. Information Technology
          Engineer, Team Lead - Unix Systems, Applications, Network Design
          & Support. Technical support of mci.com web servers, DNS, network
          time, etc. Responsible for team member technical development and
          training.

     1983 - 1993   Digital Equipment Corporation (DEC)
          Senior System & Network Specialist, Team Lead - Customer Support
          Center (CSC) Internet Network Infrastructure and Ultrix Systems &
          Services. Network Design Consultant - Internal DEC regions.
          Designed and directed deployment of 2 internal region IP networks
          and participated in the design and deployment of another.
          Participated in corporate IP network design team and on various
          corporate technology standard working groups. System & Network
          Administrator, Team Lead (production and test lab). Responsible
          for creating and delivering training to all new and junior team
          members. Senior Customer Support Specialist - Remote customer
          support, hardware and software [Ultrix, VMS, RSX, RSTS, RT, and
          TOPS networking (DECnet, TCP/IP, X.25), + System & Network
          Administration]. Field Service Engineer. Hardware support:
          mini-computers, peripherals, and networks.

Certifications
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     CISSP (Certified Information Systems Security Professional)

     Digital Equipment Corporation - Numerous certifications covering:
        o Hardware: systems (VAX, PDP, 36-bit systems, MIPS, SPARC, INTEL,
          Motorola, PowerPC, NeXT, ...), peripherals (printers, modems,
          disks, tape drives, cluster devices,...), networks (routers,
          switches, remote access devices,...), communications (datacomm and
          terminal access devices), telecomm (CSU/DSU), CPU internals, etc.
        o Software: operating systems [VMS, BSD & SysV Unix,... (to internals
          level)], device drivers, applications (stand-alone and
          networked), clustering, security/encryption, network
          configuration & troubleshooting, etc.
        o Technologies: ISO/OSI, DECnet, TCP/IP, OSPF, BGP, RIP, SLIP/PPP,
          SNMP, SMTP, RIS, NFS, BIND/DNS, Athena cluster, firewalls,
          advanced net admin, advanced Unix sys & net admin, etc.

     MCI Telecommunications - Leadership/management certifications, team
     building certifications, continuous process improvement
     certifications, specialized leadership training, etc.

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Jeff Reed: 1709 SE 123rd Avenue, Vancouver, WA 98683 - ph: 408-821-7289,
e-mail: jreed(at)iamfree.org

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