Key Skill Summary

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• Developed and delivered numerous new product and technology training classes pertaining to embedded Unix (BSD)


• Developed and delivered customer-specific DNS (Domain Name System) training to Intel Unix infrastructure team


• Delivered Beginning Unix and Unix System & Network Administration courses to customers in Hong Kong, Tokyo and Taipei


• Developed and delivered many Unix and network technology training classes and courses to in-house IT professionals


• Many years of hands-on experience, as well as training providing a solid balance of academic and real-world credibility

Key Accomplishment Summary

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Technical Training
• Developed and delivered Unix training classes to in-house IT professionals covering a range from Introduction to Unix to Advanced Unix System and Network Administration in Data Center and Infrastructure Environments.
• Worked with customer (Intel) to define their training requirements, then developed and delivered specific Domain Name System (DNS) training to top tier Unix Infrastructure Support organization in Chandler, AZ.
• Updated and delivered Unix Level I, Unix System Administration and Unix Network Administration courses. Presented to customer audiences in public forum as well as on customer premises throughout Asia.
• Developed and/or delivered various training classes on embedded Unix technologies to customers in USA and Asia.

Systems and Networks
• Assisted 10 startup Internet Service Provider businesses set up business and technical infrastructure
• Designed and implemented with 3 internal regional data networks supporting greater than 10,000 people per region
• Built and led a team of 7 highly-skilled system, network and application professionals supporting data networks, systems and network applications infrastructure in data center environment
• Represented 2000-user organization in several ongoing corporate guidance forums
• Developed a team of 14 operating system, network and network application customer support specialists
• Composed and presented technical seminars in public forums throughout the USA, Asia and Pacific Rim
• Designed, ordered and implemented systems and network infrastructures and firewalls for several non-profit organizations assisting drug addicts in recovery
• Providing systems and administrative support to a non-profit organization providing humanitarian aid to Asian countries.
• CISSP (Certified Information Systems Security Professional). Current skills equivalent to CCNP and MCSE in related disciplines.

Customer Liaison
• Management consultant and technical consultant to customers in Taiwan R.O.C. and China
• Developed and presented corporate and technical training in public forums throughout Asia / Pac Rim
• Shaped, implemented and monitored technical support and liaison for Asia and Pac Rim
• Coordinator and facilitator for Site(s) Change Management Forum
• Oversight of facilities, systems, networks and applications changes for 6000-user site & data center
• Managed all customer communications
• Business continuity and disaster recovery planning