Employment History
1995 - Present Business and Systems Consultant (Internet Service Providers)
Provided technical, security and business consulting services to Internet Service Provider, Web Service Provider and first tier consulting businesses. Performed technical analysis, risk assessments, business impact assessments, return on investment analysis, relevant technology research/design/deployment, system/network/application integration,… Accounts ranged in size from a few users to 100,000+ users and 25,000+ hosted web sites. Business continuity planning, disaster recovery planning, policy development, procedure development, countermeasure deployments,…
2002 - 2003 Wasabi Systems, Inc.
Technical Sales Manager Managed USA, Far East Asia / Pacific Rim customer technical relationships, processes and support. Performed as technical liaison between engineering and customer engineering.
1995 - 2002 Wind River Systems [Berkeley Software Design, Inc. (BSDI)]
BSD/OS World-Wide Sales Manager, Integration of BSD/OS (embedded and server products) into World-wide sales and field technical organizations (startup only). Provided global field technical support. Far East / Pac Rim Technical Accounts Manager. Created and presented technical and corporate information seminars presented at public forums in Japan, China (PRC) and Pacific Rim. Technical consultant to Taiwan R.O.C. and China based companies. Managed Far East & Pacific Rim customer pre- and post-sales technical support for BSD-based embedded systems development, engineering, customer Internet and intranet server and application implementations, and customer Internet and intranet network implementations. Worked with strategic partners to develop and deliver training for large customer accounts.
1993 - 1995 MCI
Assistant Senior Manager — Infrastructure Support, Engineering Design
Centers (7500-user customer base, with personnel in 3 states). Organization was
responsible for network infrastructure (100s of interconnected, multi-protocol
LANs, MANs, WANs, firewalls (including corporate firewall), etc.), servers to
desktop productivity and support services, telecom trunk to desktop and PBXs. Network
Design Consultant — Designed and documented multi-protocol production
network for West & East Coast Telecomm Network Management Center (NMC). Led
teams to design and deploy $1million multi-protocol production networks for East & West
Coast NMCs. Member of teams providing design, deployment and maintenance of production
and infrastructure networks, systems and applications supporting 7500+ people.
Developed organization processes and delivered business and technical training
to support teams.
Information Technology Engineer, Team Lead — Unix Systems, Applications,
Network Design & Support. Technical support of mci.com web servers, DNS,
network time, etc. Responsible for team member technical development and training.
1983 - 1993 Digital Equipment Corporation (DEC)
Senior System & Network Specialist, Team Lead — Customer
Support Center (CSC) Internet Network Infrastructure and Ultrix Systems & Services. Network
Design Consultant — Internal DEC regions. Designed and directed
deployment of 2 internal region IP networks and participated in the design
and deployment of another. Participated in corporate IP network design team
and on various corporate technology standard working groups. System & Network
Administrator, Team Lead (production and test lab). Responsible for creating
and delivering training to all new and junior team members. Senior Customer
Support Specialist — Remote customer support, hardware and software
[Ultrix, VMS, RSX, RSTS, RT, and TOPS networking (DECnet, TCP/IP, X.25), +
System & Network Administration]. Field Service Engineer. Hardware
support: mini-computers, peripherals, and networks.
Certifications
CISSP (Certified Information Systems Security Professional)
Digital Equipment Corporation — Numerous certifications covering:
- Hardware: systems (VAX, PDP, 36-bit systems, MIPS, SPARC, INTEL, Motorola, PowerPC, NeXT, …), peripherals (printers, modems, disks, tape drives, cluster devices,…), networks (routers, switches, remote access devices,…), communications (datacomm and terminal access devices), telecomm (CSU/DSU), CPU internals, etc.
- Software: operating systems [VMS, BSD & SysV Unix,… (to internals level)], device drivers, applications (stand-alone and networked), clustering, security/encryption, network configuration & troubleshooting, etc.
- Technologies: ISO/OSI, DECnet, TCP/IP, OSPF, BGP, RIP, SLIP/PPP, SNMP, SMTP, RIS, NFS, BIND/DNS, Athena cluster, firewalls, advanced net admin, advanced Unix sys & net admin, etc.
MCI Telecommunications — Leadership/management certifications, team
building certifications, continuous process improvement certifications, specialized
leadership training, etc.
Jeff Reed: 1709 SE 123rd Avenue, Vancouver, WA 98683 — ph:
408-821-7289, e-mail: jreed@iamfree.org
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